All electric chain hoists and hand chain hoists will be shipped freight prepaid, based on normal delivery service to the lower 48 states. Unless otherwise instructed, Loadhook.com will ship via common carrier of our choice.  

Jib Cranes and Gantry Cranes will ship freight collect due to their weight and dimensions. Unless otherwise instructed, Loadhook.com will ship via common carrier of our choice.  

International shipments, and shipments to Alaska and Hawaii will be shipped freight collect. Special shipping schedules, or carriers specified by the purchaser will also be shipped freight collect. In the case of international shipments, export packaging charges may apply. Contact Loadhook.com for a accurate quote on these costs.

All freight is shipped FOB Source, meaning that ownership of the product passes to the purchaser once the product leaves the loading dock or shipping point. Any claims for lost or damaged product must be made by the purchaser to the carrier. Loadhook.com will assist in this process any way possible.

Loadhook.com will accommodate any shipping method of your choice. Please include special instructions with your order, or contact Loadhook.com. 

Thank you for choosing Loadhook.com.